Been there done that...not impressed

I first saw the TWG tea house in Sunway Pyramid a month ago and was impressed with its grand set up. I had wanted to try it out but did not because I was also kind of put off at the same time. I felt it was too grand for a tea house - it's like fine dining but they only serve tea and light snacks.

I had a meeting planned in KL today however, and we decided to have it in the TWG outlet in Pavillion. Just to try it out.

Verdict? Not impressed at all.

Food is not great. Tea is bland. Prices exorbitant.

And I felt deceived as well. Its logo had the year 1837 in it together with its initial TWG. You would think that the tea house is established in that year but no, it isn't. It was founded in 2008.

Judge John Saunders had harsh words for TWG Tea for using the date 1837 in its sign, when in fact the company started in 2008.
Company officials explained that 1837 referred to the year when the Chamber of Commerce was founded in Singapore, which was then an important tea trading hub. Its inclusion was meant to celebrate that year, they said.
But Judge Saunders found this was not the "real intention". He said: "There is no doubt that the existence of the date 1837 in TWG Tea's sign has led people to believe that the company was established at that time."
He noted, among other things, that Bloomberg Businessweek had published an online report in October 2011 saying the Singapore-based company was founded in 1837.
Source: The Straits Times

To me, that's plain deception.



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