Managing the process and administration of employee performance is part of my portfolio at work.
I have been looking for books on how to improve performance when I found this:
Lost Cause, Managing Poor Performers
by Xavier Zinn
This should be a good read to also look at the subject from the other side of performance, except that the Kindle book is not (yet) available for sale in Malaysia.
I hope it will soon because I’d love to dig into it.